Privacy Policy​

Effective | November 2025

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Welcome to Unsent Out Loud (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [https://www.unsentoutloud.com] (the “Site”), submit a letter, contact us, or interact with any of our services.

By using this Site, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

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1. Information We Collect

We may collect the following types of information:

a. Information You Voluntarily Provide

• Letter Submissions: You may submit anonymous letters, which may include personal information if you choose to share it.

• Contact Information: If you reach out via our contact form or email, we may collect your name and email address.

• Purchase Information: If you buy merchandise, your name, shipping address, and payment information may be processed via third-party services (e.g., Shopify, payment processors).

b. Automatically Collected Information

• IP address

• Browser type and settings

• Device information

• Pages visited and time spent on the site

• Referral sources

This data is typically collected through cookies and analytics tools to improve site performance.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To operate and maintain the Site.

• To receive, curate, and publish anonymous letter submissions.

• To respond to inquiries or support requests.

• To process orders through our shop.

• To analyze trends and improve website performance.

• To protect the integrity and security of the Site.

We do not sell your personal information to third parties.

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3. Letter Submissions

When you submit a letter:

• You do not need to include your name or contact information.

• Submissions are anonymous by default, but may contain identifiable details if you include them in the body of your letter.

• We reserve the right to edit or decline submissions based on our content guidelines.

• Letters may be published publicly on our website or social media platforms, potentially in edited form.

If you wish to remove a previously submitted letter, contact us at released@unsentoutloud.com.

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4. Cookies and Analytics

We use cookies and similar technologies to:

• Understand user behavior and traffic patterns.

• Improve website speed, performance, and usability.

We may use third-party analytics services (e.g., Google Analytics) to track user interactions. These services may collect anonymized data as described in their own privacy policies.

You can disable cookies via your browser settings, though this may affect site functionality.

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5. Third-Party Services

We may use or integrate with third-party services, including:

• Shopify for e-commerce and payment processing.

• Email service providers for customer communication.

• Analytics tools (e.g., Google Analytics).

These services have their own privacy policies, and we encourage you to review them.

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6. Data Retention

• Anonymous letter submissions may be retained indefinitely unless removed by request.

• Contact form submissions and correspondence may be retained for administrative purposes.

• Order data may be retained in accordance with legal and financial recordkeeping requirements.

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7. Your Rights

Depending on your location, you may have the following rights under privacy laws such as GDPR or CCPA:

• The right to access the personal data we hold about you.

• The right to correct, update, or delete your data.

• The right to object to processing or request data portability.

• The right to withdraw consent at any time.

To exercise any of these rights, please contact us at released@unsentoutloud.com.

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8. Children's Privacy

This website is not intended for use by children under the age of 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us so we can delete it.

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9. Data Security

We implement reasonable security measures to protect the data we collect. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of the policy. We encourage you to review this page periodically.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, you can contact us at:

Email: released@unsentoutloud.com